Shipping Policy – Vintage Clothing Wholesale

Thank you for shopping with Vintage Clothing Wholesale! We are committed to providing you with a seamless shopping experience from the moment you place your order until it arrives at your doorstep. Please review our shipping policy below.

1. Shipping Methods & Delivery Times

We offer various shipping options to ensure your orders arrive on time. The shipping method selected during checkout will determine the estimated delivery time:

  • Standard Shipping: Typically delivers within 3-7 business days.
  • Expedited Shipping: Typically delivers within 2-4 business days.
  • Express Shipping: Typically delivers within 1-2 business days.

Please note that shipping times may vary depending on your location, holidays, and other factors beyond our control.

2. Shipping Costs

  • Domestic Shipping: Shipping costs for domestic orders are calculated based on the weight and destination of the order. You will see the shipping charges at checkout before finalizing your purchase.
  • International Shipping: For international orders, shipping costs are calculated at checkout based on the destination, weight, and size of the order. Please note that international orders may be subject to additional customs duties, taxes, or fees upon arrival in the destination country.

3. Order Processing Time

  • Orders are typically processed within 3-4 business days from the time they are received, excluding weekends and holidays.
  • After your order is processed, you will receive a shipping confirmation email with tracking information (if applicable).

4. Tracking Your Order

Once your order has shipped, we will send you a tracking number via email (for applicable shipping methods). You can track your order through the carrier’s website or contact our customer service team for updates.

5. Shipping Restrictions

  • We currently ship to [list of countries or regions]. If your location is not available during checkout, please contact us to discuss alternative shipping options.
  • For international orders, we are not responsible for any delays or customs issues that may occur during the shipping process.

6. Shipping Delays

While we strive to deliver all orders within the estimated timeframe, Vintage Clothing Wholesale is not responsible for delays caused by circumstances beyond our control, such as:

  • Severe weather
  • Natural disasters
  • Customs delays (for international orders)
  • Shipping carrier issues
  • Holidays

In the event of shipping delays, we will notify you as soon as possible and work to resolve the issue.

7. Address Accuracy

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses. If you notice an error in your address, please contact us immediately to update the shipping information before your order ships.

8. Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us at [email/contact number], and we will work with the carrier to resolve the issue.
  • Damaged Packages: If your package arrives damaged, please contact us within [X] days of receiving it and provide photos of the damage. We will assist in filing a claim with the carrier or offer a replacement or refund, depending on the situation.

9. P.O. Boxes

We can ship to P.O. Boxes via [specific carriers]. If you need to ship to a P.O. Box, please ensure the shipping address is correctly provided during checkout.

10. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are processed for shipping. Once an order is shipped, it cannot be canceled, but you may return it under our return policy.